DELIVERY PROCEDURE
The delivery process and schedule of each order received by Kanika are required to follow the time and schedule of the company. For Klang Valley order, we require at least 1-3 days to process your order and to deliver to your shipping address. For outstation order, we require 3-7 days to process your order and to deliver. We shall not be held responsible for failure or delay to deliver your order if you have given us an incorrect shipping address.
Upon delivery of the product, you may be required to sign for the delivery. You agree to inspect the product for any obvious faults, defects or damage before you sign for the delivery. You will be advised to keep receipt of the delivered products as a reference in case of future communication with us. We only deliver all products in our standard packaging. All risk in the Products shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the product.
DELIVERY CHARGE
Kanika Malaysia Sdn Bhd reserves the right to change the delivery charging rates and places coverage accordingly & when it deemed necessary. In the event of unforeseen circumstances failure to arrange delivery on the stipulated time, the second attempt of delivery arrangement might be made on the next available schedules.
KL & SELANGOR AREAPurchase above RM300/bill, FREE Delivery.
Purchase below RM300/bill, Delivery fees RM20/drop point.
(*Kuala Selangor is excluded from delivery coverage)
OTHER STATES/
OUTSTATION DELIVERY Purchase below RM300/bill, Delivery fees RM80/drop point.
Purchase above RM300/bill:
*(Rate is chargeable to the Total Gross Weight of the purchased products)
Outstation Coverage Area:
Northern
- Perlis : RM65/drop ( up to 5 cartons/50kg) –add on RM1.30/kg for subsequent orders
- Kedah : RM60/drop ( up to 5 cartons/50kg) –add on RM1.20/kg for subsequent orders
- Bukit Mertajam/Butterworth, Penang: RM0.50/kg
- Ipoh / Teluk Intan, Perak: RM0.50/kg
- Sri Manjung, Perak: RM0.80/kg
Southern
- Seremban: RM0.50/kg
- Jempol- Negeri Sembilan: RM 50/drop, RM0.50/kg for weights above 150kg
- Melaka: RM0.50/kg
- Muar, Batu Pahat , Kluang , Johor Bahru : RM0.90/kg
East Coast
- Kota Bahru: RM90/drop, RM 0.50/kg for weights above 150kg
- Terengganu: RM90/drop, RM 0.50/kg for weights above 150kg
- Pahang: RM70/drop, RM 0.50/kg for weights above 150kg
East Malaysia (Delivery rates is not included and charged separately)
- Sabah
- Sarawak
SINGAPORE
MOQ: 1 Tonnes, Rate: RM0.65/kg (custom clearance & document charges included)
Note: *NO delivery on Sunday & Public Holiday*